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This first volume tells the origin story of Kanban, the story of how concepts from physical industries were adapted and adopted for modern 21st-century intellectual work, illustrating with early success stories from Microsoft and two other modern technology businesses.
The Kanban Maturity Model has everything you need to develop organizational agility, resilience, reinvention, and greater customer satisfaction. Start with what you are doing now and evolve your organization to a higher maturity level with codified practices for each KMM maturity level from 0-6.
The 5th anniversary 3rd edition of Fit for Purpose ‘Synthesising Customer Experience with Strategy for Accelerated Business Results’ is for executives, strategic planners, product managers, product planners, portfolio managers, service designers and service delivery managers
“I set myself the task of describing the ‘humane, start with what you do now approach to change’ not as a productivity tool, but as a management method built around a strong framework of values – a way to help organizations work better for their people, their customers, and other stakeholders.”
This takes everything you’ve learned from the Kanban “Blue Book” and distills it into an easy-to-use format. It is really handy for referencing the key principles and practices of the Kanban Method, as authored by David J. Anderson.
Upstream Kanban isn’t so much about “managing flow,” as seen with downstream, Delivery Kanban systems. Instead, it is about marshaling options–having enough choices at the right time, without overburdening the system and the workers who generate those options.
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